Shipping policy

Shipping Policy

Orders are typically shipped within 1 to 3 business days once order preparation is complete.
Please note that processing and delivery times may be slightly longer during periods of high volume, such as sales events, holidays, and statutory holidays.

Quebec and Ontario

• Free shipping on orders of $59 or more (before taxes and after discounts, if applicable)

• Flat-rate shipping of $8 on orders under $59

Rest of Canada

• Delivery time of 3 to 7 business days, depending on the region

• Free shipping on orders of $99 or more

• Flat-rate shipping of $20 on orders under $99

In the event of a lost or damaged package, please contact our customer service team at mariela@nutterie.com and we will be happy to assist you.